Help and Support Links

Whether you are concerned about yourself or a loved one, these helplines can offer expert advice.

If you cannot find the information you need, please follow this link www.helplines.org/helplines/

Mental Health Helplines

SHOUT

By texting ‘SHOUT’ to ‘85258’ a Texter will be put in touch with a trained Crisis Volunteer who will chat to them using trained techniques via text.

PAPYRUS

Young suicide prevention society
Phone: HOPELINEUK 0800 068 4141 (Monday to Friday, 10am to 10pm, and 2pm to 10pm on weekends and bank holidays)
Website: www.papyrus-uk.org

SAMARITANS

Confidential support for people experiencing feelings of distress or despair.
Phone: 116 123 (free 24-hour helpline)
Website: www.samaritans.org.uk

COMBAT STRESS

Supports veterans.
Phone: 0800 138 1619 (24-hour helpline)
Website: www.combatstress.org.uk

GRIEF ENCOUNTER

Supports bereaved children and their families.
Phone: 0808 802 0111 (Monday to Friday 9am to 9pm)
Website: www.griefencounter.org.uk

SILVERLINE

Information friendship and advice for older people.
Phone: 0800 470 8090 (free 24-hour helpline)
Website: www.silverline.org.uk

Abuse (Child, Sexual, Domestic Violence)

NDAS (Northamptonshire Domestic Abuse Service)

Phone: 0300 0120154 (24-hour helpline)
Website: www.ndas.co

NSPCC / CHILDLINE

Children’s charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
Phone: 0808 800 5000 for NSPCC for adults concerned about a child (24-hour helpline)
Website: www.nspcc.org.uk
Website: www.childline.org.uk

DOMESTIC ABUSE (National Domestic Abuse Helpline)

Phone: 0800 200 0247 (daily, 24 hours)

REFUGE [The national domestic abuse helpline]

Advice on dealing with domestic violence.
Phone: 0808 200 0247 (24-hour helpline)
Website: www.refuge.org.uk

RESPECT [Male victims of domestic abuse helpline]

Phone: 0808 801 0327 (Monday and Wednesday 9am to 8pm, Tuesday, Thursday, Friday, 9am to 5pm)
Website: www.mensadviceonline.org.uk

GALOP [LGBT+ victims of domestic abuse helpline]

Phone: 0800 999 5428 (Monday, Tuesday, Friday 9am to 5pm, Wednesday, Thursday, Friday, 9am to 8pm)
Website: www.galop.org.uk/domesticabuse/

Addiction (Alcohol, Gambling, Drugs)

ALCOHOLICS ANONYMOUS

Phone: 0800 917 7650 (24-hour helpline)
Website: www.alcoholics-anonymous.org.uk

NACOA (The National Association of Children of Alcoholics)

Phone: 0800 358 3456
Website: www.nocoa.org.uk

NATIONAL GAMBLING HELPLINE

Phone: 0808 802 0133 (daily, 8am to midnight)
Website: www.begambleaware.org

FRANK (National Drugs Helpline)

Phone: 0300 123 6600 (daily, 24 hours)

NARCOTICS ANONYMOUS

Phone: 0300 999 1212 (daily, 10am to midnight)
Website: www.ukna.org

Crime victims

RAPE CRISIS

To find your local services phone: 0808 802 9999 (daily, 12pm to 2.30pm and 7pm to 9.30pm)
Website: www.rapecrisis.org.uk

VICTIM SUPPORT

Phone: 0808 168 9111 (24-hour helpline)
Website: www.victimsupport.org

CIS’TERS (Surviving Rape and Sexual Abuse, from a family member)

Phone: 023 8033 8080 (24-hour helpline ansaphone)
Website: www.cisters.org.uk

MISSING PEOPLE – SAY SOMETHING (Child Sexual Exploitation)

Phone or test: 116 000 (24-hour helpline)
Website: www.missingpeople.org.uk

Eating Disorders

BEAT

Phone: 0808 801 0677 (adults) or 0808 801 0811 (students) or 0808 801 0711 (for under-18s)
(Monday to Friday, 12pm to 8pm, weekends and bank holidays, 4pm to 8pm)
Website: www.b-eat.co.uk

Learning and Physical Disabilities

MENCAP

For people with a learning disability, their families and carers.
Phone: 0808 808 1111 (Monday to Friday, 9am to 5pm)
Website: www.mencap.org.uk

CONTACT

For families with disabled children.
Phone: 0808 808 3555 (Monday to Friday, 9.30am to 5pm)
Website: www.contact.org.uk

Parenting

FAMILY LIVES

Advice on all aspects of parenting, including dealing with bullying.
Phone: 0808 800 2222 (Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm)
Website: www.familylives.org.uk